Guest Services: (805) 495-2032

Fax (805) 371-0670

Monday-Friday: 10:00 am - 9:00 pm
Saturday: 10:00 am - 8:00 pm
Sunday: 11:00 am - 7:00 pm

Located on the upper level near The Cheesecake Factory. Our customer service representatives will be happy to assist you with any questions you might have.

Visitors who shop The Oaks can receive a Shopping & Dining Visitor Rewards savings book, which provides discounts to over 60 stores within the Center. Request the Shopping & Dining Visitor Rewards savings book at The Oaks's Guest Services Center, located on the upper level near The Cheesecake Factory.

Security: (805) 497-2611

Security officers patrol The Oaks 24/7 and are available to assist you with any inquiry or question. We're here to help, just ask!

If our website does not provide you with the answers or information you need, please call us at (805) 495-2032. We are happy to help.