Service Lead (Key Holder)

Posted June 29, 2021  |  Lolli and Pops

Job description
We are seeking results-driven, customer focused candidates for the Service Lead (Key Holder) position. Our management team leaders are passionate, adaptable go-getters who care deeply about their team and their community.  They ensure that every guest who enters our store has a positive and inspiring experience.  They are visionaries who help us create a compelling, and ever changing store experience that makes Lolli & Pops the preferred destination for our community's candy needs.

Service Leads have the following responsibilities:

  • Help drive store-level financial and operational results by monitoring the store's key performance indicators (KPI) targets and taking appropriate action to achieve store targets
  • Keep team focused on guest engagement, suggestive selling, sampling and sharing product knowledge
  • Maximize the sales performance of the team through product knowledge education, coaching selling skills and leading by example Assist in training, developing and motivating team members
  • Assist then Store Manager with paperwork, ordering, inventory management
  • Maintain visual and merchandising standards and ensure store cleanliness
  • Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all the team members
  • Be a champion of Lolli and Pops inside and outside the store

We are proud to be the first-job employer!
No previous work experience required

  • 17 years or older
  • Flexible availability including, evenings and weekends and Holidays
  • Can stand on your feet for long periods of time and perform physically demanding tasks in proximity to others
  • Have a Current Food Handler's card (you can acquire this after you receive a job offer)
  • This job description captures the positions essential responsibilities.   
  • A positive attitude and fun-loving spirit-you are an optimist who freely embraces your inner child and enjoys having fun 

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