Retail Sales Associate - Standard Part Time

Posted September 7, 2022  |  Macy's

As a Generalist Colleague, you will be an integral part of bringing the magic of Macy's to life.  Generalist Colleagues provide outstanding service that inspires the customer through compelling merchandise presentation and by demonstrating superior product knowledge; meeting hourly sales and Loyalty (credit account) goals on a personal and team basis; and assisting with fitting room and floor recovery, price changes, floor moves, and digital customer merchandise fulfillment. 

Essential Functions:

Provide an exceptional customer experience by ensuring the customer is always the priority
Determine customer needs based on customer preferences; suggest additional merchandise to compliment customer selection
Demonstrate knowledge of store products and services (including Loyalty programs) to build sales and minimize returns
Demonstrate proficiency in POS systems, including, but not limited to, Search and Send and My Client
Proactively assist customers who are using devices to shop and compare, whether Macy's devices or their own
Retrieve additional merchandise at customers’ request (i.e., retrieve merchandise from stockroom; pull merchandise to assist customers in fitting room)
Develop new business and expand client base through in-store interaction, suggestive selling, and on the floor presence
Maintain department recovery standards, including selling floor and fitting rooms
Deliver optimal merchandise execution presentation through merchandise placement, execution, and style, including visual elements
Ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner
Assist the Support Colleague Team in the movement of fixtures and merchandise for new product, seasonal changes, and clearance sets
Assist in inventory and markdown process
Assist in picking, packing, and shipping merchandise to fulfill digital customer orders
Adhere to Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
Perform other duties as assigned
Regular, dependable attendance and punctuality

Contact Information

For more information or to apply today click here