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Guest Services

Click here to chat or text us at (805) 395-2300.

To insure the safety and enjoyment of our visitors, The Oaks will no longer allow Scavenger Hunts.  We apologize for any inconvenience.


Security can be reached at (805) 497-2611. Officers patrol The Oaks 24/7 and are available to assist you with any inquiry or question. We're here to help.


Enjoy these complimentary services at The Oaks Shopping Center.  We invite you to tell us how we can make your shopping experience more enjoyable.
Text ahead for more information or special requests at (805) 395-2300 or click here

The following items are available free of charge to Oaks Guests:

  • Family Restrooms (two locations: Food Court, Upper Level across from Anthropologie)
  • Wheelchairs (please call security at 805-497-2611)
  • Job Opportunities
  • Conejo 365 calendars available
  • Security escorts
  • Bank of America ATM (located in Center Court)
  • Children's Play Area (located near the Food Court)

 The following amenities are available for a nominal fee:   

  • Strollers (single and double) - located on the lower level in the breezeway entrance to the outdoor village and on the upper level hallway to the parking garage.
Get your fashion fix

From fresh new looks to classic styles, our stores have it all. Check out our directory to find your favorite stores, dining and more.

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Find yourself a great deal

If you're looking to save big time on your favorite brands and the latest styles, you've come to the right place. Find the perfect sale for your style today.

See all sales >

Make every trip an event

Great shopping and dining is just the beginning. Check out our list of events to find the perfect addition to your shopping expedition.

See all events >

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The Oaks


Mon - Sat: 10 AM - 9 PM
Sunday: 11 AM - 7 PM


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